TOP NOTCH AGENT! WOULD DEFINITELY RECOMMEND him to anyone looking to purchase especially first time home buyer. Joel Ramos was very patient and considerate of our time. He would always work around our schedule to make sure we were available to view a house no matter where it was located. Even thought he worked and lived in Bellevue, he never hesitated to travel down south to take my family to view a house, even on the weekends. His expertise and knowledge of the real estate industry is remarkable. This guy knew exactly what he was talking and would research a house and always give us an update right away.He provided great customer service, always had an answer to every question. He worked closely with my loan officer which made this buying process very smooth and very easy. What made him more exceptional was that he was able to get along very well with our kids. He treated them as they were his own family, and we were delighted that he made it personable in that regard. 10 out 10.